Terms of service

FIRST VITA PLUS

TERMS OF SERVICE

By placing an order with First Vita Plus Herbal Juice & Herbal Coffee, you agree to the following terms:

  1. Orders – Please provide your correct name, complete delivery address, and active contact number.

  2. COD Orders – We offer Cash on Delivery nationwide. Customers are expected to receive and pay for confirmed orders upon delivery.

  3. Product Use – Please follow the product label and recommended instructions. Our products are food and beverage products and are not intended to diagnose, treat, cure, or prevent any disease.

  4. Delivery – Delivery times may vary due to courier schedules, weather, holidays, and other circumstances beyond our control.

  5. Returns & Refunds – Damaged, leaking, incorrect, or incomplete orders must be reported within 24 hours of receiving the parcel, with clear photos or videos for verification. Please refer to our Return & Refund Policy for details.

  6. Order Cancellation – Cancellation requests must be made before the order is shipped. Shipped orders may no longer be cancelled.

  7. Customer Responsibility – Customers are responsible for providing accurate information and accepting confirmed orders.

  8. Policy Changes – We may update these Terms of Service when necessary. Updated terms will be posted through our official channels.

By ordering from us, you confirm that you have read and agreed to these Terms of Service.

Thank you for choosing First Vita Plus!